SaaS
How are you handling customer cancellation flows in 2026? Building a solution as a solo dev.
Hey r/SaaS , Over the past few months, I’ve been solo-developing a project around SaaS retention. I noticed that most subscription cancellation processes are either static "Are you sure?" popups or frustrating manual survey forms. I built a 3-step dynamic flow (identifying the exact reason → offering real-time incentives like discounts/pauses → tracking recovered MRR analytics). Question for other founders here: How do you currently handle churn prevention when a user clicks ...
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