SaaS
Before blaming velocity, trace where engineering work actually waits
Slow delivery is often discussed as a productivity problem. I find it more useful to treat it as a flow diagnosis. Start with a recent piece of work that felt unnecessarily slow. Trace its path from the first decision to production, then separate active work from waiting. Look at four areas: • Decision latency: Was the goal clear? Who could resolve ambiguity? How long did the team wait for an answer? • Work shape: Was the change small enough to review, test, and release safely, or did se...
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