G2 put out research this spring saying about half of B2B software buyers now start their research with an AI chatbot instead of a search engine or a review site. G2 publishing that about their own category caught my attention. So I have been chewing on the obvious question. If the buyer asks ChatGPT "best CRM for a 20 person agency" and takes the answer, does anyone still read the reviews? My partial answer is yes, but in a strange new way. When I ask these models about specific ve...