SaaS
Indie developers: how do you handle customer support for your side projects?
I'm curious how other indie developers handle customer support for small SaaS products or side projects. When you launch a new product, how do you usually handle things like: Contact/support forms A support email address Replying to users Keeping track of conversations Do you just use Gmail and a simple form, build something yourself, or use a service like Intercom/Zendesk/etc.? I'm especially curious whether setting up a separate support email and connecting a contact form fee...
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