
Tech
RecallOps: Using Hindsight to Recall Past Production Incidents
Introduction
Every on-call engineer has had the same feeling: an alert fires, the symptoms look familiar, and you can't remember where you saw them before. Somebody fixed this months ago, but the fix lives in a closed ticket, a Slack thread, or one person's head.
I built RecallOps, an AI incident-response copilot, around that problem. It keeps a persistent record of past incidents (root causes, resolutions, outcomes, and engineer feedback) and retrieves the relevant ones when a new incide...
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